The Independent Assessor
When writing to me please remember:
- To include your Ombudsman Service’s case reference number
- You don’t need to provide any evidence or additional paperwork. I will go through the whole case file and all the Ombudsman Service's records to investigate your complaint.
- If I find that I need any further information from you, my office will be in touch.
- My office will be returning any large bundles of information that we don’t see necessary for my investigation.
PO Box 35738